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Course in Health User Care

Mode: Virtual

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Faculty of Health Sciences

Level of education: Courses, diplomas and others

Target audience:

The patient safety course is aligned with the strategies and policies of the Ministry of Health and the World Health Organization, which recognize that health institutions do not have sufficient reliability related to the control of risks inherent to the provision of health services, most of which are preventable.

Hourly intensity:

48 hours

Mode:
Virtual

Presentation:

The course was born from the growing need for users to feel well cared for, supported, and backed by the personnel who contribute to the care of their health and life, and is framed in models and theories of civility and good manners, marketing and sales, and the policies that guarantee the quality of health care.

Syllabus

Discipline

Unit 1

Recognize the basic and normative concepts of the models and theories of civility and good manners, marketing and sales, and the policies that guarantee the quality of health care.

Unit 2

Analyze improvement strategies for the safe and humane care of health system users.

Unit 3

To recognize the human, ethical and formative elements of the attention to health sector users.

Teachers

Alejandra María Garay Salamanca

Magíster en Salud Ocupacional.

Why this program at UCM?

Este curso proporciona las habilidades y conocimientos necesarios para ofrecer un servicio excepcional a los pacientes, mejorando su experiencia y satisfacción. Además, la demanda de profesionales capacitados en atención al usuario de la salud está en constante crecimiento, lo que amplía las oportunidades laborales en hospitales, clínicas y centros de salud. Al completar este curso, no solo estarás contribuyendo a la mejora del sistema de salud, sino que también estarás avanzando en una carrera gratificante y llena de oportunidades.

+ High Quality University
+ High employability rate
+ Modelo Pedagógico Personalizante y Liberador
+ Financing facilities
+ National and International Mobility

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The Universidad Católica de Manizales reserves the right to open its Continuing Education programs, in case the number of applicants is not the number stipulated by the University to start.
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