Target audience:
The course is offered for personnel studying or working in the health sector.
Hourly intensity:
48 hours
Mode:
Virtual
Presentation:
The course was born from the growing need for users to feel well cared for, supported, and backed by the personnel who contribute to the care of their health and life, and is framed in models and theories of civility and good manners, marketing and sales, and the policies that guarantee the quality of health care.